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I retired May 3, 2018 and once Mass Mutual learned I planned on taking my 401K funds and rolling them over to another brokerage firm it's been like pulling teeth to get any answers about where my money is. I am retired abroad and have no way of contacting them. I can't...
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1.0
I didn't like
  • Accountabitity
  • Integrity
  • Customer care
#1283686
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MassMutual - To reinstate my disability policy

I had moved from two times in one year and can’t say why the C-O-M fell off! I live in Wellesley Hills, MA now and would like to reinstate the policy ASAP. Can you please send me an reinstatement form to my address at: 58 Kirkland Circle, Wellesley Hills, MA 02481 Thank you. Sumita Chowdhury, MD, FACC Phone: 832-341-6187
4.8
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#1273118
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MassMutual - STAR queen of the south

Idk call asap 8032379659. I would like all 6 of my children back home meet my brother fix my home put 6 more houses on my land and 14 million dollars 4 dr Porsche new escalade suv mini van Chevy truck basketball court and for pressure to come on my birthday have my cousin call me please
#1248892
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MassMutual - Excellent! Andre was very helpful ,knowledgeable and answere

I called with 3 specific questions and Andre helped with all 3 completely and correctly without hesitation
#1226608
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I own one of the Flex Extra accounts and when I withdraw money, it is difficult to get in touch with someone because of all the numbers and telephone trees, and when you do get someone, they have to read you all these things about taxes you already know, anyway. But...
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#1218617
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the lady that contacted me from the internet reply I sent them { from the un requested e mail I received } refused to give me a price on a life policy until I told her how much monthly money I have to purchase it. I asked what that had to do with anything. She said...
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1.0
I didn't like
  • Awful
#1215022
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I needed my 401k hardship so bad. I was abl to request it online on 2/12. The first rep I spoke to Jeff, was super helpful. After being advised it could take over a week for the stock to close, print the check, mail it and then get to me. Jeff helped me to get it...
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5.0
#1191969
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I currently have Mass Mutual through my employer and I haven’t had any problems until now. On Jan 24, 2018, I called in regards to a hardship because I need to get my Husband a headstone. The young lady said they covered it and I informed her that he passed away in...
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#1183535
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Totally incompetent. Mass Mutual gave me recommendations on my 401K loan which cost me roughly $20,000 this year (2017) in taxes. I am over 55 and in previous three years Mass Mutual never adjusted my contributions to the max as requested but yet confirmed they had...
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1.1
I didn't like
  • Integrity
  • Value
  • Customer service
#1174200
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Contact MassMutual

Mailing Address:
MassMutual
1295 State Street
Springfield, MA 01111
United States
Phone:
(800) 272-2216
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The policy I received,, if I'm reading it right,,,, I'll have to live to be 120 years old for it to pay out the $2500,,,, the year 2080! Absurd~!! I've been paying premiums for 2 years now and I do believe I've just been wasting money that I could have used to purchase...
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#1170795
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