Product: Massmutual Life Insurance Clear all filters (0 of 10 reviews match)
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MassMutual - Being forced to pay online

I want to send a premium payment by overnight mail and have misplaced the invoice. I cannot fins a mailing address for premium payments. I know the address that usually comes with the invoice is not the State St., Springfield MA address. All I can get is information about paying online. I don't conduct financial transactions online.
Product
Massmutual Life Insurance
#1450861
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The worst insurance company. I decided that I wanted to have a whole life insurance policy. I went through my job to have an advisor help me chose the best company to go with. Around September I made my choice to go with Mass Mutual and signed the paperwork with my...
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1.0
Product
Massmutual Life Insurance
#1419384
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My husband took a policy in 1984 and forgot he had this policy and low and behold in 2018 we received a letter in the mail telling us that they couldn't find him since we moved in 1988 and have a loan on his life insurance policy. So, if we surrender the policy we are...
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1.0
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Massmutual Life Insurance
#1387926
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the lady that contacted me from the internet reply I sent them { from the un requested e mail I received } refused to give me a price on a life policy until I told her how much monthly money I have to purchase it.I asked what that had to do with anything. She said...
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1.0
Product
Massmutual Life Insurance
I didn't like
  • Awful
#1215022
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The policy I received,, if I'm reading it right,,,, I'll have to live to be 120 years old for it to pay out the $2500,,,, the year 2080!Absurd~!! I've been paying premiums for 2 years now and I do believe I've just been wasting money that I could have used to purchase...
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Massmutual Life Insurance
#1170795
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8/2/2017 called to make premium pay, had received via mail policy notice to pay before 8/5/17 or policy would be terminated.Authorized 1 payment, yet 3 were taken from checking account. Spoke with rep, Kera, who had admitted an error was made by them and assured me 2...
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1.0
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Massmutual Life Insurance
#1086213
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MassMutual - Totally incompetent Customer Service
I do NOT recommend EVER doing business with MassMutual, at least for life insurance, but probably similar issues for all their products. On July 5, 2017, we initiated a change in the beneficiary on two insurance policies, one with Met Life, and one with MassMutual....
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1.0
Product
Massmutual Life Insurance
I didn't like
  • Customer care
#1083375
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The company sent a nurse to do/collect some blood a my place. I asked the person on the phone and also the nurse and both told me it was only a cbc and urine. When the results came in they did drugs and hiv. I was not informed about it. Also it is law that before they...
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Anonymous
Anonymous

Because they check their potential customers for a deadly disease? Do you understand what you are buying when getting life insurance? Check their financial strwngrh ratings. T...

Anonymous
Anonymous

You applied for life insurance.They check for hiv and you came up negative. You are really that mad about it to write a complaint online? What if you came up positive, they se...

Product
Massmutual Life Insurance
#838872
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I used their third party company c.m.lnsurance company and just got a quote and was told they needed my card information to do the and i would not be charged unless i wanted to do a policy with them and they had set out the paperwork never agreed to any policy are...
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Anonymous
Anonymous

A policy with a predefined duration limits on the average coverage period. Once the policy is set to expire or expired, it is completely up to the policy owner to renew the te...

Anonymous
Anonymous

I purchased policy with them yesterday, they have already charged my card twice. Will give an update on status.

1.0
Product
Massmutual Life Insurance
#810215
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Do not be scammed into purchasing a permanent life insurance policy from Mass Mutual. They promised me when I was 19 I would pay for the insurance for 9 years and then the policy would pay for itself. Well, 30 years later I'm still paying a premium. What a scam! ...
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Anonymous
Anonymous

I was also told that my policy would be paying for itself but after 14 years. Here it is, 17 years later and I am still paying $700 a year for a $50,000 policy. I must agree w...

Anonymous
Anonymous

What kind of permanent policy was it? Whole life or universal?

Product
Massmutual Life Insurance
#785915
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